Which UK supermarkets use parcel lockers?

It is Polish parcel locker firm InPost’s biggest partnership with a UK supermarket to date. The lockers can be used to collect online orders from a range of retailers such as Boohoo, Missguided and Holland & Barrett. They can also be used to return purchases or send parcels through carriers including Hermes.

How do I use my locker?

Some of our popular lockers get busy so make sure you check for space. Scan your code: To use the locker, just scan your QR code by holding your phone about 15cm away and turning up the brightness. When asked on the screen, pick the smallest compartment that fits your parcel.

How do I get a digital receipt from a parcel locker?

After storing your parcel into the locker an option to scan a QR code appears on the screen, this will pull through the parcel number and request an email address where the digital receipt of the dispatch will be sent. There’s no physical printed receipt from the locker, scan the QR code after storing the parcel to receive the receipt via email.

Do I need a screen to open a parcel locker?

It’s a no brainer. All our parcel lockers have screens installed, if you’re sending or returning an item you’ll need to use the screen. If you’re collecting an item, you can simply open the locker door from the app – no need to use the screen. Here's what you can expect when you're looking at the screen.

How do I get a receipt from a locker?

There’s no physical printed receipt from the locker, scan the QR code after storing the parcel to receive the receipt via email. The receipt will include the time, date, parcel number and locker ID as well as a link to tracking. If there is any issue when scanning the QR code, request here a receipt by providing the parcel number and email address.

How many Tesco stores have click & collect lockers?

Tesco is rolling out click & collect lockers at hundreds of stores, where shoppers can pick up or return orders from other retailers. The lockers have already been installed at 200 Tesco stores and up to 300 more are set to gain them by the end of November. It is Polish parcel locker firm InPost’s biggest partnership with a UK supermarket to date.